We take the time to get to know your overall goal with the new space, your budget and timing in mind.
We contract the architect and create the home plans to meet your budget and requirements, so you don’t have to pay the high fees of commissioning an architect yourself (versus paying $8,000-$20,000 for just an architect's plan BEFORE you even begin).
Customers are able to make a decision on whether or not to move forward with a project based on the our estimate.
We have a trustworthy team that you can count on. We have created a crew that includes dedicated employees, and time-tested vendors and subcontractors that deliver when they say they will, and at the highest quality.
We know that a renovation to your living space can be stressful. So we are sure to include thoughtful touches that comfort your family throughout the build (Muffins on Friday, anyone? Dogs need to be let out? Ready for a movie night out, on us?)
During Stage 1 of the Design/Build Process we will provide you with a rough estimate of your project that will be within 5% of what the cost will be after completion of the plans and final pricing.
We design your home update based on your budget, and then stay on track until the end of the project. We’re very good at being clear as to what is included and what is not.
We deal with issues that come up immediately. We’re thorough from the beginning, so you aren’t surprised at the end.
Our bi-weekly progress meetings keep your project on track, which means no surprises at the end.
We review the on-time schedule, your concerns, and any updates to the plan.
We keep a Client Happiness Index (CHI), a scoring system measured every 2 weeks to gauge and ensure your satisfaction with the process and our progress.
If We Move You Out, We Put You Up: if there is a time when you can’t live at home, we’ll pay for your hotel (up to 3 nights, at one of our lodging partners).
If you can’t use your kitchen, have dinner on us once a week for as long as your kitchen is in flux.
We understand that a remodel can disrupt your life. If we are creating an addition, we work hard to keep your existing living space intact for as long as possible. We start to build outside and only when the new space is further along, we break through.
We turn over a finished home on completion date, NOT a home that still requires weeks of repeat visits to finish.
Many homeowners worry that a remodel will stretch on endlessly - not so with Tilghman Builders. We know you need to get back to living, so we make it a point to leave you with a truly finished space.
After constructing countless In-law suites and remodels incorporating 'universal design', we have the know-how to guide you through the necessary decisions in accommodating a multi-generational family.
We understand ADA approved design features, and can renovate and build spaces that are inherently accessible to older people, people without disabilities, and people with disabilities.